Oops! Looks Like Were Having Network Difficulties. Try Again Later.
If you experience the error lawmaking tvq-pb-101 (1.i.6.5), often accompanied by the following message:
We're having trouble playing this championship right now. Delight endeavour again later or select a different title.
It unremarkably means that a network connectivity event is preventing your device from reaching Netflix. Follow the troubleshooting steps for your device below to resolve the issue.
Amazon Fire Idiot box/Stick
Make sure your network is set up for Netflix
If yous're using a public Wi-Fi network, like at a café, hotel, or schoolhouse: Bank check with the network admin to make sure Netflix isn't blocked. If y'all're using a cellular network, mobile hotspot, or satellite network: Make sure your network meets Netflix's suggested speeds. If your connection is slower than you lot expect, contact your internet provider for assist.
Make sure you're connected to the internet
Examination your cyberspace connection by doing one of these steps: Run a network connexion test from your device settings. Endeavour a different app that uses internet on your device. If the connectedness test fails or you can't open up another app, then your device isn't connected to the net. Enquire your device manufacturer for assist getting information technology connected. If the connection test works, or you can open another app, go along to the steps below.
Restart your device
On your Amazon Fire Goggle box remote, press the Home push. Select Settings. Select My Fire Boob tube. If you lot don't encounter My Burn down Tv, select System or Device. Select Restart. Try Netflix again.
Sign out of Netflix
From the Netflix Domicile screen, open the menu on the left. Select Get Help or Settings. Select Sign out. If you're on an error screen: Select More Details. Select Sign out or Reset. Note: If you can't find Sign out, printing these buttons in order on your remote: Up, Upwards, Downwards, Down, Left, Right, Left, Right, Upwards, Up, Up, Up. And then, select Sign out, Reset, or Deactivate.
Restart your home network
Turn off your device. Unplug both your modem and router and wait 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on. Plug in your router and wait until no new indicator lights are blinking on. Turn on your device and endeavor Netflix once more.
Amend your Wi-Fi bespeak
If yous're connecting over Wi-Fi and the above steps didn't help, follow these suggestions: Move your router to ameliorate indicate strength. Reception is all-time if the router is in a central location. Move wireless devices such every bit cordless phones or microwave ovens away from your router. Elevate your router off the floor. A router on a bookshelf or desk-bound has better reception than 1 that'south behind or under article of furniture.
What to do next
If you've done these steps but still have a problem, contact your internet service provider. They can help you discover out whether your router is prepare correctly.
Blu-ray player
Restart your device
Turn off your device. If your device has a power cablevision, unplug it. Annotation: Make sure your device is completely off, not simply in sleep or standby mode. Get out your device off for xxx seconds. Turn on your device and endeavor Netflix once again.
PlayStation 3
Test your internet connectedness
From the PS3 main menu, navigate to Settings. If you're not already at the main carte, concur the PS3 button in the middle of the controller, select Quit, so select Yep to return to the domicile screen. Select Network Settings. Select Internet Connection, and then verify it'southward set to Enabled. If information technology's Disabled, make sure to select Enable. Select Cyberspace Connection Test. If y'all are able to connect to the internet, bank check your appointment and time settings. If y'all are unable to connect to the internet, yous may be having network connection issues.
What to exercise side by side
If you've done these steps but still take a trouble, contact your internet service provider. They can help y'all detect out whether your router is set correctly.
PlayStation four
Make certain you're connected to the internet
Test your net connection by doing one of these steps: Run a network connection test from your device settings. Try a unlike app that uses internet on your device. If the connectedness test fails or you can't open another app, then your device isn't connected to the net. Ask your device manufacturer for help getting information technology connected. If the connectedness test works, or you can open another app, continue to the steps below.
What to do side by side
If you've washed these steps but nevertheless take a trouble, contact your net service provider. They tin help you notice out whether your router is prepare upwards correctly.
PlayStation 5
Make sure you're connected to the net
Exam your cyberspace connection by doing one of these steps: Run a network connection examination from your device settings. Try a different app that uses internet on your device. If the connection test fails or you tin't open another app, and so your device isn't connected to the internet. Inquire your device manufacturer for help getting information technology continued. If the connection test works, or you can open another app, go along to the steps beneath.
What to do adjacent
Roku
Brand sure your network is fix for Netflix
If yous're using a public Wi-Fi network, like at a café, hotel, or school: Check with the network admin to brand sure Netflix isn't blocked. If you're using a cellular network, mobile hotspot, or satellite network: Brand certain your network meets Netflix's suggested speeds. If your connection is slower than you wait, contact your cyberspace provider for help.
Brand sure you're connected to the net
Test your cyberspace connexion past doing i of these steps: Run a network connection examination from your device settings. Effort a different app that uses net on your device. If the connection examination fails or you tin can't open some other app, then your device isn't connected to the internet. Ask your device manufacturer for help getting it connected. If the connection exam works, or yous can open another app, continue to the steps below.
Restart your device
Plough off your device. If your device has a power cable, unplug it. Note: Brand sure your device is completely off, not just in sleep or standby mode. Leave your device off for 30 seconds. Plough on your device and effort Netflix again.
Restart your home network
Unplug your Roku from power. Unplug both your modem and router and wait 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on. Plug in your router and expect until no new indicator lights are blinking on. Plug in your Roku and try Netflix again.
Improve your Wi-Fi signal
If y'all're connecting over Wi-Fi and the above steps didn't help, follow these suggestions: Move your router to meliorate indicate forcefulness. Reception is best if the router is in a central location. Move wireless devices such every bit cordless phones or microwave ovens away from your router. Elevate your router off the floor. A router on a bookshelf or desk has better reception than one that's backside or under furniture.
What to do next
If you've done these steps but still take a trouble, contact your internet service provider. They tin assist you find out whether your router is gear up upwardly correctly.
Set-acme box or streaming media player
Make sure you're connected to the internet
Examination your internet connection by doing ane of these steps: Run a network connection examination from your device settings. Try a dissimilar app that uses net on your device. If the connection test fails or you can't open some other app, then your device isn't connected to the internet. Ask your device manufacturer for assist getting information technology continued. If the connection test works, or you lot tin open up another app, go along to the steps below.
Restart your device
Unplug your device from power for at least 1 minute. While the device is unplugged, press the power button on the device to discharge it. If you tin can't admission the power button or your device doesn't take one, exit your device unplugged for at least 3 minutes. Plug your device back in. Plough your device on. Try Netflix once more.
Restart your home network
Turn off your device. Unplug both your modem and router and look 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on. Plug in your router and wait until no new indicator lights are blinking on. Turn on your device and try Netflix again.
Improve your Wi-Fi signal
If you're connecting over Wi-Fi and the higher up steps didn't help, follow these suggestions: Move your router to improve bespeak forcefulness. Reception is best if the router is in a central location. Motility wireless devices such as cordless phones or microwave ovens away from your router. Elevate your router off the floor. A router on a bookshelf or desk has better reception than one that's backside or under article of furniture.
What to do next
If you've done these steps but still accept a trouble, contact your internet service provider. They can help you find out whether your router is gear up up correctly.
Smart TV
Brand sure your network is ready upwards for Netflix
If you lot're using a public Wi-Fi network, like at a café, hotel, or schoolhouse: Check with the network admin to brand sure Netflix isn't blocked. If yous're using a cellular network, mobile hotspot, or satellite network: Make certain your network meets Netflix'due south suggested speeds. If your connection is slower than you lot expect, contact your internet provider for help.
Brand sure you're continued to the internet
Test your internet connectedness past doing i of these steps: Run a network connection test from your device settings. Try a unlike app that uses cyberspace on your device. If the connection test fails or you can't open up another app, then your device isn't continued to the cyberspace. Ask your device manufacturer for assist getting it connected. If the connection exam works, or yous can open some other app, continue to the steps beneath.
Restart your device
Unplug your device from power for at least i infinitesimal. While the device is unplugged, press the power button on the device to discharge information technology. If you lot can't access the power button or your device doesn't have one, get out your device unplugged for at least 3 minutes. Plug your device back in. Turn your device on. Endeavor Netflix again.
Restart your dwelling network
Turn off or unplug your smart Boob tube. Unplug your modem (and your wireless router, if it's a separate device) from power for thirty seconds. Plug in your modem and wait until no new indicator lights are blinking on. If your router is divide from your modem, plug information technology in and look until no new indicator lights are blinking on. Plough your smart Tv back on and endeavour Netflix again.
Amend your Wi-Fi point
If you're connecting over Wi-Fi and the above steps didn't help, follow these suggestions: Motion your router to improve signal strength. Reception is all-time if the router is in a central location. Move wireless devices such every bit cordless phones or microwave ovens away from your router. Elevate your router off the flooring. A router on a bookshelf or desk has better reception than 1 that's behind or nether piece of furniture.
What to exercise next
If you lot've done these steps but all the same have a problem, contact your internet service provider. They can help you lot discover out whether your router is set up correctly.
Xbox 360
Brand sure your network is set up for Netflix
If you're using a public Wi-Fi network, like at a café, hotel, or school: Check with the network admin to make sure Netflix isn't blocked. If you lot're using a cellular network, mobile hotspot, or satellite network: Make sure your network meets Netflix's suggested speeds. If your connection is slower than yous expect, contact your internet provider for help.
Examination your net connection
From the Xbox 360 main card, select Settings. Select Organization Settings. Select Network Settings. Select Wired Network or Wireless Network depending on your connection method. Select Test Xbox Alive Connection. Select Go on. If your connection examination is successful, go along troubleshooting below. If your connection test fails, encounter Microsoft's Xbox support site for more assist
Restart your dwelling network
Turn off your device. Unplug both your modem and router and wait 30 seconds. Plug in your modem and await until no new indicator lights are blinking on. Plug in your router and await until no new indicator lights are blinking on. Turn on your device and try Netflix again.
Better your Wi-Fi signal
If you're connecting over Wi-Fi and the above steps didn't aid, follow these suggestions: Move your router to ameliorate indicate strength. Reception is all-time if the router is in a key location. Move wireless devices such as cordless phones or microwave ovens away from your router. Elevate your router off the floor. A router on a bookshelf or desk-bound has better reception than ane that'south behind or under furniture.
What to exercise next
If you lot've washed these steps but notwithstanding accept a problem, contact your internet access provider. They tin can help yous find out whether your router is fix correctly.
Xbox 1
Make sure your network is set up for Netflix
If you're using a public Wi-Fi network, similar at a café, hotel, or school: Check with the network admin to make sure Netflix isn't blocked. If you lot're using a cellular network, mobile hotspot, or satellite network: Make certain your network meets Netflix's suggested speeds. If your connection is slower than y'all expect, contact your net provider for assistance.
Examination your internet connection
Press the Xbox push on your Xbox controller to open the Guide. From the Profile & system card, select Settings. Select Full general > Network settings > Test network connection. If the test fails, visit the Xbox network support page for help with the error bulletin that appears. If the examination shows your device is connected, continue below.
Restart your domicile network
Turn off your device. Unplug both your modem and router and wait 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on. Plug in your router and look until no new indicator lights are blinking on. Turn on your device and try Netflix again.
Amend your Wi-Fi indicate
If you're connecting over Wi-Fi and the to a higher place steps didn't help, follow these suggestions: Move your router to improve signal strength. Reception is best if the router is in a central location. Move wireless devices such every bit cordless phones or microwave ovens away from your router. Drag your router off the floor. A router on a bookshelf or desk has better reception than one that's backside or under furniture.
What to exercise side by side
If you've washed these steps only yet have a trouble, contact your net service provider. They tin assistance you find out whether your router is set up correctly.
Xbox Serial X/South
Make sure your network is set for Netflix
If you're using a public Wi-Fi network, like at a café, hotel, or school: Check with the network admin to make sure Netflix isn't blocked. If you're using a cellular network, mobile hotspot, or satellite network: Brand sure your network meets Netflix's suggested speeds. If your connection is slower than you lot expect, contact your internet provider for help.
Test your internet connexion
Press the Xbox button on your Xbox controller to open up the Guide. From the Contour & organisation carte du jour, select Settings. Select General > Network settings > Examination network connection. If the exam fails, visit the Xbox network support folio for help with the fault message that appears. If the test shows your device is continued, continue beneath.
Restart your home network
Turn off your device. Unplug both your modem and router and wait 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on. Plug in your router and wait until no new indicator lights are blinking on. Turn on your device and effort Netflix again.
What to do next
If y'all've done these steps just still take a problem, contact your internet access provider. They can help you find out whether your router is prepare correctly.
All other devices
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Source: https://help.netflix.com/en/node/60196